Order procedure

Last updated: 25 january 2026

This Delivery Rules / Shipping Policy outlines how products purchased on Alihaat.com are processed, shipped, and delivered to customers.

By placing an order on https://www.alihaat.com, you agree to the delivery terms described below.

1. Order Processing

  • Orders are processed after successful payment confirmation.

  • Order processing time may vary depending on the seller and product availability.

  • Orders placed on weekends or public holidays may be processed on the next working day.

2. Delivery Areas

  • Alihaat.com delivers to selected locations as supported by our delivery partners.

  • Delivery availability may vary depending on the seller, product type, and customer location.

  • Some remote or restricted areas may not be serviceable.

3. Delivery Time

  • Estimated delivery time will be shown at checkout or on the product page.

  • Delivery timelines are approximate and may vary due to:

    • Weather conditions

    • Courier delays

    • Seller processing time

    • Government regulations or unforeseen events

Alihaat.com does not guarantee delivery on a specific date or time.

4. Shipping Charges

  • Shipping charges, if applicable, will be clearly displayed before order confirmation.

  • Charges may vary based on product weight, size, delivery location, and seller policy.

  • Some sellers may offer free shipping on selected products or order values.

5. Delivery Method

  • Products are delivered through third-party courier or logistics partners.

  • In some cases, sellers may arrange their own delivery services.

  • Cash on Delivery (COD), if available, will be displayed at checkout.

6. Delivery Attempt and Acceptance

  • Customers must provide accurate delivery details.

  • If delivery fails due to incorrect address, unavailability, or refusal, re-delivery charges may apply.

  • Customers are advised to check the package at the time of delivery.

7. Damaged or Missing Items

  • If the package appears damaged, customers should report it immediately to the delivery agent or Alihaat support.

  • Any issues must be reported within [24–48 hours] of delivery.

  • Claims reported after this period may not be accepted.

8. Partial Deliveries

  • Orders containing multiple items may be delivered in separate shipments.

  • There may be different delivery dates for each item.

9. International Shipping (If Applicable)

  • International delivery, if available, is subject to customs regulations and additional charges.

  • Customers are responsible for any customs duties, taxes, or import fees.

10. Seller Responsibility

  • Sellers are responsible for proper packaging and timely dispatch of products.

  • Alihaat.com acts as a platform and is not directly responsible for shipping delays caused by sellers or couriers.

11. Changes to Delivery Rules

Alihaat.com reserves the right to modify these Delivery Rules at any time. Any updates will be posted on this page with a revised date.

12. Contact Us

For delivery-related questions or support, please contact:

Website: https://www.alihaat.com
Email: support@alihaat.com
Company Name: Alihaat

If you’d like, I can also:

  • Simplify this into a short “Shipping Info” version

  • Customize it for local-only delivery

  • Align it with your Returns & Refund Policy

  • Add COD or same-day delivery rules

Just let me know 😊

please write order processing page

Of course 🙂
Here’s a professional and easy-to-understand Order Processing Policy page you can use for Alihaat.com. It fits well with your Delivery Rules, Return Policy, and Terms & Conditions.

Order Processing Policy

Last updated: [Date]

This Order Processing Policy explains how orders placed on Alihaat.com are received, confirmed, prepared, and dispatched.

By placing an order on https://www.alihaat.com, you agree to the terms outlined below.

1. Order Confirmation

  • Once an order is placed and payment is successfully completed, you will receive an order confirmation via email or SMS.

  • Order confirmation does not guarantee immediate shipment and is subject to product availability and seller approval.

2. Order Processing Time

  • Orders are typically processed within 1–3 business days.

  • Processing time may vary depending on:

    • Seller handling time

    • Product availability

    • Order volume

    • Public holidays or weekends

3. Verification and Approval

  • Alihaat.com or the seller may verify order details before dispatch.

  • Orders may be delayed or canceled if:

    • Payment verification fails

    • Incorrect or incomplete information is provided

    • Suspected fraudulent activity is detected

4. Order Status Updates

  • Customers can track order status through the My Orders section of their account.

  • Status updates may include:

    • Order Confirmed

    • Processing

    • Shipped

    • Out for Delivery

    • Delivered

5. Packaging and Dispatch

  • Sellers are responsible for proper packaging of products.

  • Once dispatched, tracking details will be shared with the customer, if available.

  • Dispatch timelines may differ depending on the seller.

6. Changes or Cancellations

  • Orders can be canceled before they are shipped.

  • Once an order is shipped, it cannot be canceled and must follow the Return Policy.

  • Requests for changes (address, quantity, etc.) may not be accepted after processing begins.

7. Multiple Items and Partial Orders

  • Orders containing multiple items may be processed and shipped separately.

  • Separate shipments may have different processing and delivery timelines.

8. Delays in Processing

Order processing may be delayed due to:

  • High demand or peak seasons

  • Technical issues

  • Seller or courier delays

  • Force majeure events

Alihaat.com will make reasonable efforts to inform customers of significant delays.

9. Failed Orders

  • Orders that cannot be processed or shipped may be canceled.

  • In such cases, any paid amount will be refunded as per the Refund Policy.

10. Seller Responsibilities

  • Sellers must ensure timely processing and accurate fulfillment of orders.

  • Sellers are responsible for maintaining updated stock information.

11. Changes to This Policy

Alihaat.com reserves the right to update this Order Processing Policy at any time. Any changes will be posted on this page with a revised date.

12. Contact Us

For questions related to order processing, please contact:

Website: https://www.alihaat.com
Email: support@alihaat.com
Company Name: Alihaat.com